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How to Get Emergency Medical Care
If you have a medical emergency, go to the nearest Emergency Department. Long waits are common. However, if you have the most serious condition, you will be seen first.
If you have any doubts, don’t hesitate to call 911. The ambulance paramedics will respond quickly and take you to the Emergency Department where you will receive the appropriate care.
If you’re not sure if it’s an emergency, call Telehealth Ontario at 1-866-797-0000 for free access to registered nurses who will help with any health-related question. Telehealth Ontario and full service Emergency Departments are open 7 days a week, 24 hours a day.
When coming to the Emergency Department, please remember to bring your Ontario Health Card along with a supply of your prescription and non-prescription medications including vitamins and herbal remedies, and information about allergies or other medical conditions you may have. Also bring your extended health insurance information in case you are admitted to hospital.
Patients are seen by a doctor based on order of need, as assessed by our Registered Triage Nurse. It is not first come, first served. Our dedicated staff will give you the best care we can and will try to see you as soon as possible. Thank you for your patience and understanding.
Emergency Services at William Osler Health Centre
William Osler Health Centre offers emergency care 24 hours a day, 7 days a week. We have Emergency Departments at two hospitals: Etobicoke General Hospital in north Etobicoke, and Brampton Civic Hospital in northeast Brampton. In addition, a new After Hours Urgent Care Clinic is now open every evening at Brampton Civic Hospital.
Etobicoke General Hospital
101 Humber College Boulevard (at Hwy 27)
Etobicoke, ON M9V 1R8
Emergency Department (416) 747-3528 (Direct Line)
Main Switchboard (416 or 905) 494-2120
Brampton Civic Hospital
2100 Bovaird Drive East (at Bramalea Road)
Brampton, ON L6R 3J7
Emergency Department (905) 494-6789 (Direct Line)
Main Switchboard (416 or 905) 494-2120
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After Hours Urgent Care Clinic (Brampton Civic Hospital)
Telephone: (905) 494 – 6228 (Direct Line)
Hours of Service: 4:30 pm and 10:30 pm, 7 days a week. |
The BCH After Hours Urgent Care Clinic is the best choice for prompt medical attention when an urgent illness or medical ailment arises that is not life-threatening or when a patient is not able to see his or her family doctor. Urgent care settings typically provide treatment for illnesses or injuries such as broken bones, sprains, dislocations, sports injuries, cuts that may need stitches, minor burns, ear, nose and throat problems, coughs and colds, insect bites, allergies, skin rashes, infections and workplace injuries.
These conditions are treated in less time in an urgent care setting than in the Emergency Department and often do not need admission to hospital.
Other Emergency Contact Numbers:
Telehealth Ontario
1-866-797-0000
Poison Control (Hospital For Sick Children Toronto)
(416) 813-5900
If your condition is not urgent...
Consider making an appointment with your doctor to avoid a long wait in the Emergency Department. Doctors’ offices often have reduced hours during weekends and holidays. If you do not have a family doctor or your family doctor is not available, check the Yellow Pages (under Clinics – Medical) for urgent care centres or walk-in clinics in your community that offer extended, after-hours and holiday service for non-urgent medical care.
If you are looking for a family doctor, please go to the College of Physicians and Surgeons of Ontario website: http://www.cpso.on.ca.
It helps to be prepared...
- Ask your doctor’s office about back-up coverage, after-hours clinics or on-call service.
- Update all emergency telephone numbers and post them in a visible place.
- Keep first aid supplies handy.
- Make sure everyone in your family has enough of their prescription and non-prescription medications, needles, alcohol swabs, etc.
- Know where the nearest 24-hour pharmacy is located.
- Ensure your house number is well lit after dark.
- Remind visiting family members to bring their Ontario Health Card or their health insurance information.
Avoid a trip to the hospital...
- Get a flu shot.
- Don’t drink and drive.
- Wear a helmet and other protective equipment when riding a bike or motorcycle, playing contact sports, skiing, skateboarding, etc.
- Be fire safe. Don’t plug too many things into one outlet or leave candles burning. Keep real Christmas trees well watered.
- Be careful when driving on snowy or icy roads.
- Keep your sidewalks and walkways clear of snow, ice, and other debris.
- Avoid shoveling heavy snow if you are not used to physical activity.
On behalf of the Emergency Services team at William Osler Health Centre, thank you for your patience and cooperation.
Click here... For more information about the Emergency Department.
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